Your Ultimate Guide to Buying Two-Wheeler Genuine Parts
Behica, a certified dealer who is committed to excellence, offers a wide range of genuine components that come directly from reputable manufacturers. We offer genuine parts that are sourced directly from manufacturers.
Why Buy Genuine Behica Parts For Two-Wheelers?
Authenticity Without Compromise:
Behica has a commitment to authenticity. Using original parts ensures that your motorcycle performs at its best. Each part is checked for authenticity to make sure it’s a genuine item. Behica offers only genuine and high-quality items.
Comprehensive Brand Selection:
Behica has genuine parts available for many brands including Honda, Yamaha, and Suzuki. Bajaj TVS Hero is also available. Our large range of genuine spare parts covers a wide variety of brands. You can be sure to find exactly what you need to maintain your bike. Our range includes everything from body parts and engine components to genuine, reliable spares.
Returns and refunds policy
It is important to have a clear, fair and consistent policy for returns and refunds. This will help you build trust and ensure customer satisfaction. Include these key elements in your well-structured return and refunds policies:
Return Eligibility:
- Timeframe: Indicate the period of time within which you accept returns (e.g. 14 days or 30 days after delivery).
- Product Condition: Indicate that the product must be in its original, unused packaging. It is especially important for spare parts because installation and use can affect the eligibility of the return.
- Exclusions List all items not returnable, like custom-made products or open product.
Refund Process:
- Full refund: Make it clear if the customer will get a complete refund, or if conditions apply (e.g. only product costs are refunded and not shipping).
- Refund Method: Describe how the refund is to be handled (e.g. store credit or a bank transfer).
- Time for Refund: Indicate how long a refund will take (e.g. within 7-14 days of the returned item being processed).
Shipping and Return Costs
- Clarify the costs of returning an item. If the customer returns the item because of a seller’s mistake (e.g. wrong item sent), they will often cover the shipping costs. If not, then the buyer may have to pay for shipping.
Return Processing
- Step by step instructions: Give clear directions on how to return an item (e.g. contacting customer service, filling out the return form, packing it securely, etc. ).
- Return Authority Some companies require their customers to get a Return Authorization number (RAN) prior to returning items. This helps speed up the return process.
Damaged or Defective Items
- Customers should know that they are free to return an item if it is damaged or defective. They can either receive a refund or a new one.
Exchanges:
- If exchanges are available, state this. For example, if the customer received the incorrect part, it can be swapped for the right one.
Contact information
- You should provide a way for your customers to reach you regarding returns or refunds, whether it’s via email, telephone, or customer service portal.
Web chat is available 24/7 to provide assistance.
If you have a question regarding a part or need assistance with the navigation of our site, live chat is always available to answer your queries. You can count on our experts to guide you in making the right decisions about your Behica bike, no matter if you’re a newbie or seasoned rider.
Deliveries throughout the country to maximize convenience:
Delivering across the nation is an excellent way to provide convenience for your customers. You can reach more people by offering nationwide deliveries. This allows customers from all over the country to have access to spare parts, products, and services without needing to travel far. Here are some of the benefits that come with offering nationwide delivery.
- Accessibility allows customers to easily get spare parts in rural or remote areas, and not be limited by local shops or service centers.
- Customer satisfaction: People value fast and reliable deliveries, which are delivered to them at their door.
- Wider Market Reach: This allows companies to reach markets that they would not have otherwise been able access, and thus increase their potential revenues.
- Save Time Customers save time by ordering online. They can avoid making time-consuming store visits.
- Consistency & Reliability : A nationwide delivery service helps to build brand trust, because people can count on quick, consistent and reliable service no matter where in the world they are.
Why is it important to use genuine spare parts for two-wheelers?
- Safety : Original parts are specifically designed for the two-wheeler models, and meet all safety requirements. Genuine parts are designed to fit perfectly, preventing failures or safety hazards.
- Durability and Reliability: Original parts will last longer and perform more efficiently, helping to maintain overall reliability and durability of your two-wheeler. The quality of aftermarket parts may not be the same, which can lead to frequent repair or replacement.
- Performance Genuine parts will ensure your vehicle runs as it was intended by its manufacturer. These parts are made to fit seamlessly into the vehicle, ensuring smooth performance and high fuel efficiency.
- Warranty protection If you are still covered by a two-wheeler warranty, then using parts that are not genuine may invalidate it. Many manufacturers specify that genuine parts are required to keep warranty coverage.
- Resale Value : Buyers prefer bikes with genuine parts, and service histories.
- Compliance with Law In certain regions, the use of non-genuine components for safety-related parts may violate local laws and regulations.
WebLink
Behica:
When you choose Behica as your supplier of genuine two-wheeler spare parts, you are not simply choosing a retailer. You are selecting a trusted partner to help you on your journey. Behica is committed to brand selection and authenticity, and offers a hassle-free return and refund policy. We also offer a 24/7 chat service and nationwide delivery.
Behica, the leading source of original parts for two-wheelers in India is your trusted partner to ensure optimal performance and durability. Behica is a trusted brand because of our dedication to authenticity, comprehensive range of brands, easy refunds and returns, and 24/7 live chat.